Contact Us
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We are here to help
No matter what your enquiry is regarding, there will always be someone to help you at The Star Sydney. Need to make a restaurant booking? Have a question about a hotel rate? You will find all the right details below.
Please Note, our Guest Services operating hours – 9am to 10pm (AEDT) Monday to Sunday
CALL US
For general enquiries, please call 1800 700 700
If you're located overseas, please call +61 2 9777 9000
EMAIL US
Please allow up to 48 hours for a response.
Hotel and restaurant reservations: STARRESERVATIONS@STAR.COM.AU
For large events of 12 or more in our restaurants and bars: PARTIES & CELEBRATIONS ENQUIRY
For large events at Event Centre: STAR EVENT CENTRE ENQUIRY
Guest Feedback
Your feedback is very valuable to us! If you would like to leave some feedback about your experience at The Star Sydney you can do so online here.
If you require immediate assistance, please call : 1800 700 700
If you're located overseas, please call +61 2 9777 9000
Fraudulent Activity Alert
The Star Entertainment Group has been made aware of attempts by cyber scammers to contact our customers and staff using fake social media accounts. The privacy and confidentiality of our guests is of the utmost importance to The Star. We would never request that individuals share their personal information from a private account, nor add users as a “friend” on social media platforms. We urge anyone being contacted online by someone purporting to be from The Star or asked for information in an online setting to exercise a high degree of caution. For the latest information on staying safe online, please visit https://www.staysmartonline.gov.au/. Should you be unsure, or wish to report a suspicious online account please click here.
The Star Entertainment Group has also been made aware of fraudulent job offers circulating by email. View more details here.
For more information about our privacy policies visit: www.starentertainmentgroup.com.au/privacy-policy