If you are coming through The Star simply follow the signs to The Darling Hotel. As a valued spa guest we will validate your parking ticket for self-parking in The Star car park - Pirrama Rd entrance.

The spa steam room, Darling Spa jacuzzi, boutique gym, zen relaxation lounge and tea lounge are currently available for your use at your leisure on the day of your spa booking. As a Darling Spa guest you will also have access to the outdoor heated pool and jacuzzi on level 5 of The Darling Hotel. If you would like to make use of the wet facilities on the day of your visit to The Darling Spa please ensure you bring swimwear along with you. We provide towels, robes and slippers for your convenience.

If you would like to make use of these facilities prior to your treatment, it is recommended you arrive at least 1 hour before your treatment start time. Please note you are able to access these areas on the day of your bookings as early as 9:30am and are welcome to make use of the facilities at your leisure during your visit up until 7:00pm.

Please arrive at the spa a minimum of 20 minutes prior to your treatment time. This will enable you to complete your consultation form, change into your spa robe and enjoy a welcome tea. If you wish to use the wet facilities you may arrive to the spa a minimum of 1 hour prior to your treatment time. Please check in at the spa reception on level 2 so we can escort you to the facilities.

For the comfort of other spa guests please turn off your mobile phone and electronic devices when you check in.

We welcome in-house hotel guests, members of The Star Club and the public to enjoy our spa. In order to avoid disappointment, we recommend you book your spa treatments at least 48 hours in advance. To ensure your treatment is personalised, please notify the staff upon reservation for any therapist preference, allergies, medical conditions or pregnancy.

You can make your spa reservation by completing the treatment request form online or by calling us directly on +61 2 9657 8088.

Please have your credit card details handy at the time of booking to ensure all treatments are confirmed.

AGE REQUIREMENT
Guests must be 16 years of age or older to enter the spa and gym facilities.

CANCELLATION POLICY

We understand that plans change, so if you wish to reschedule or cancel your treatment time, please contact us by calling: 02 9657 8088 at least 24 hours prior to your treatment time to avoid the 100% cancellation fee.

PAYMENT METHODS
We accept cash, credit cards, debit cards, Casino Dollars and gift cards. In-room charge is accepted from hotel guests. Gratuity is not included and entirely left to your discretion.

PRICE
The Darling Spa has the right to modify prices on treatments without prior notification, to ensure that standards of service and quality are met.

STAR GIFT CARDS
Gift cards are valid for 3 years from the date of issue and are not redeemable for cash. Gift card numbers are required at the point of spa reservation in order to confirm bookings. The spa will not replace gift cards if lost or stolen. The full value of the gift card may be partially redeemed over the validity period, but must be fully redeemed by the expiry date. Unused balance on the gift card after the expiry date will not be refunded. Gift cards can be used for spa treatments or retail products. If the cost of the treatment or product exceeds the value of the gift card, you can pay the difference. Visit The Star Gift Card for more information and to order your gift card online.