Reference Number: [current-page:query:ref_id]
Thank you for applying for a self-exclusion. We are reviewing your request and require additional information.
To verify your identity and complete your application, please email the following documents and photos to Star Online Self Exclusion by email to onlineselfexclusion@star.com.au and include your reference number in the subject field:
- An ID Self-Verification Photo (View Example)
- Copy of photo ID
- Recent High-resolution Headshot Photograph
- Signed copy of the Request for Self Exclusion The Star Casinos/Crown Casinos
Please return the above required documents within 48 hours of this submission.
If you need assistance or have any questions, feel free to call us on the following numbers, the team is available 24/7.
Star Sydney Guest Support Managers 0418 881 420
Star Gold Coast Guest Support Managers 0407 440 548
Star Brisbane Guest Support Managers 0428 737 740
Gambling Help Online 1800 858 858
Free online support for anyone affected by gambling. Available 24/7 across Australia.